银监会投诉-银监会投诉流程是怎么样的?/银监会？英文双语对照

一、银监会投诉-银监会投诉流程是怎么样的?/银监会？

是银监局。银监会投诉流程：

1、若需要向银监会投诉，根据属地监管原则，应先向银监会在当地的派出机构提出。投诉应以书面形式进行，并详述投诉事件及性质、投诉人姓名及联络方法。一般来说，口述形式或匿名投诉银监会都不便受理。

2、在处理投诉的时候，银监会对所有投诉都绝对保密，只会在处理投诉的过程中向有关银行透露其中的细节。

3、收到书面投诉后，银监会会把投诉转发有关银行处理，并要求银行迅速调查及直接回复投诉人。如果投诉事件重大，银监会也会要求银行对投诉事件作出详尽解释及回应。

4、银监会不能直接介入那些只牵涉银行服务收费或质量、银行的商业决定或投资表现等方面的投诉，但可以敦促银行迅速彻查及解决客户投诉。投诉人应清楚的是银监会无权裁定投诉是否合理或命令银行满足投诉人要求，尤其是不能指令银行向投诉人作出赔偿。

二、银监会的邮箱？

发给银监会的邮件都是有专门渠道的，只有各银行相关部门可以通过银监局网站发送，外部邮箱无法送达。

三、银监会怎么考？

银监会也是公务员，按照正常公务员报名和考试的流程来就行

四、银监会几点下班？

答：下午四点半，银监局上班时间：周一至周五9:00-11:30、14:00-16:30（法定节假日休息）。

理由如下：

银监会在31个省（自治区、直辖市）的省会城市以及大连、宁波、厦门、青岛、深圳等5个计划单列市设有36家银监局，在全国306个地区（地级市、自治州、盟）设有银监分局，作为银监局的管理单位，其上班时间为周一至周五9:00-11:30、14:00-16:30（法定节假日休息）。

五、怎么向银监会投诉银行，如何向银监会投诉？

您可向银监会派出机构当地银监局投诉，以书面形式进行，并详述投诉事件及性质，投诉人姓名及联系方法

但投诉人必须明白，银监会无权裁定投诉是否合理或命令银行满足投诉人要求，尤其不能指令银行向投诉人作出赔偿

，，银监会收到书面投诉后，会把投诉转发到有关银行处理，并要求银行迅速调查及直接回复投诉人

六、银监会投诉入口？

1、登录“中国银行保险监督管理委员会”官方网站。

2、选择银监会在当地的派出机构点击进入。

3、在网页下方选择投诉方式。现在银监会的投诉电话是12377/12378

七、广西有银监会吗？

这个称呼不正确，确切的称呼是“中国银行业监督管理委员会广西监管局”。

南宁属于省会城市，省会城市不设地市一级分支机构，也即只有广西省银监局，而不存在南宁市银监分局！

八、银监会网络投诉入口？

中国银监会官网投诉界面：http://jcjb.cbirc.gov.cn/

投诉须知：一、银保监会系统纪检监察机关举报网站受理范围：1.针对银保监会系统党组织、党员和监察对象违反党纪政纪问题的检举、控告；2.依法应由纪检监察机关受理的银保监会系统党组织、党员和监察对象不服党纪政纪处分和其他处理的申诉；

九、银监会逾期投诉流程？

其投诉流程为：

　　1、若需要向银保监会投诉，根据属地监管原则，应先向银保监会在当地的派出机构提出。投诉应以书面形式进行，并详述投诉事件及性质、诉求、投诉人姓名及联络方法。一定要有原始资料。一般来说，口述形式或匿名投诉银保监会都不便受理。

　　2、在处理投诉的时候，银保监会对所有投诉都绝对保密，只会在处理投诉的过程中向有关银行保险透露其中的细节。

　　3、收到书面投诉后，银保监会会把投诉转发有关银行保险处理，并要求银行保险迅速调查及直接回复投诉人。如果投诉事件重大，银保监会也会要求银行保险对投诉事件作出详尽解释及回应处理情况。有些也可能银保监会会直接进行现场调查，如有严重违规违纪行为，银保监会会直接给当事人处罚。

　　4、银保监会一般不会直接介入那些只牵涉银行保险服务收费或质量、银行的商业决定或投资表现等方面一般性的投诉，但可以敦促银行迅速彻查及解决客户投诉。投诉人应清楚的是银保监会无权裁定投诉是否合理或命令银行满足投诉人要求，尤其是不能指令银行向投诉人作出赔偿。

十、银监会12378投诉技巧？

1、保险消费者拨打12378进行投诉；

2、投诉处理工作管理部门接收登记，将来电人姓名、反映事项、诉求等信息录入12378系统，进行初步审查；

3、收到来电信息之日起的15日之内，告知投诉人是否受理；

4、将审核的结果反馈给投诉人，不在保监会职责范围内的投诉事项，转接给其他部门处理，并告知投诉人；

5、符合条件的，开始调查核实投诉的情况，跟踪反馈；

6、从受理之日起60日内作出处理决定，情况复杂的，可延长到30日。对于延期的保监会书面告知投诉人延期理由。

7、作出决定后，告知投诉人

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英文翻译对照，仅供参考

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One, can be silver-colored inspect complained - is silver-colored inspect can complain flow how? / is silver-colored inspect met?

It is silver-colored inspect bureau. Silver-colored inspect can complain flow:

1, if need to be able to be complained to silver-colored inspect, superintend a principle according to apanage, the agency that answers to be able to be in place to silver-colored inspect first puts forward. Complain should undertake with written form, expatiatory complain incident and property, complain person full name and contact method. Generally speaking, oral form or faceless complain silver-colored inspect the meeting is disadvantageous accept.

2, when processing is complained, silver-colored inspect can be opposite all complaining to keep secret absolutely, among them detail discloses to concerned bank in the process that can complain in processing only.

3, receive written after complaining, silver-colored inspect can be met complain transmit to concern bank processing, ask the bank is rapid investigation and immediate response complain a person. If complain incident great, silver-colored inspect also can be met requirement bank makes detailed explanation and response to complaining incident.

4, silver-colored inspect meets what cannot intervene bank of those drag in serves to collect fees or invest the respect such as expression directly complain, but can urge a bank rapid thorough is checked reach solve a client to complain. Complaining what the person should be clear about is silver-colored inspect can have no right to rule complain command bank is contented complain person requirement, cannot dictate especially bank to complain a person to make compensation.

2, the mailbox that silver-colored inspect meets?

Sending silver-colored inspect the mail of the meeting have special medium of communication, only the branch can pass website of silver-colored inspect bureau related each bank send, exterior mailbox cannot service.

3, how can be silver-colored inspect taken an examination of?

Silver-colored inspect also can be officeholder, the flow that sign up according to normal officeholder and takes an exam will go

4, when can silver-colored inspect come off work?

Answer: 4:30 p.m. , time of silver-colored inspect bureau going to work: Zhou Yi comes Zhou Wu 9:00-11:30, 14:00-16:30 (legal holiday rests) .

Reason is as follows:

Silver-colored inspect can be saved in 31 (municipality, municipality directly under the Central Government) the 5 plans sheet such as provincial capital city and Dalian, Ning Bo, Xiamen, Qingdao, Shenzhen lists city to set bureau of 36 silver-colored inspect, be in 306 areas of countrywide (ground level city, autonomous prefecture, alliance) set silver-colored inspect branch bureau, regard the management of silver-colored inspect bureau as the unit, its go to work time comes for Zhou Yi Zhou Wu 9:00-11:30, 14:00-16:30 (legal holiday rests) .

5, how can complain a bank to silver-colored inspect, how can you complain to silver-colored inspect?

You can be met to silver-colored inspect bureau of agency place silver-colored inspect is complained, undertake with written form, expatiatory complain incident and property, complain person full name and connection method

But complain a person to must understand, silver-colored inspect can have no right to rule complain command bank is contented complain person requirement, cannot dictate especially bank to complain a person to make compensation

, , silver-colored inspect can be received written after complaining, meeting complain transmit to be handled to concerned bank, ask the bank is rapid investigation and immediate response complain a person

6, can silver-colored inspect complain the entrance?

1, login " the Bank of China is sure to control administrative committee " official website.

2, the agency that chooses silver-colored inspect to be able to be in place is clicked enter.

3, choose to complain means in webpage lower part. Silver-colored now inspect meets complaining a phone is 12377/12378

7, does Guangxi have silver-colored inspect to meet?

This appellation is incorrect, exact name is " superintendency bureau of Guangxi of committee of supervisory management of industry of Bank of China " .

Nanning belongs to provincial capital city, provincial capital city does not set one stage of ground city branch, also namely only Guangxi saves silver-colored inspect bureau, and substation of silver-colored inspect of nonexistent Nanning city!

8, is silver-colored inspect met does the network complain the entrance?

Meeting official net complains Chinese silver-colored inspect interface: Http://jcjb.cbirc.gov.cn/

Complain notice: One, censorial mechanism informs against be careful in one's conduct of record of system of the silver-colored meeting that keep watch the website accepts limits: 1. In the light of the silver-colored meeting that keep watch systematic party organization, Party member and censorial object violate the impeach of issue of age of party disipline politics, charge; 2. Should keep watch by the silver that censorial mechanism accepts discipline check lawfully organization of meeting system party, Party member and censorial object refuse to obey the appeal of punish of discipline of party disipline politics and other processing;

9, is silver-colored inspect met does exceed the time limit complain flow?

Its complain flow to be:

1, if need Xiang Yinbao,inspect can be complained, superintend a principle according to apanage, the agency that should be in place to the silver-colored meeting that keep watch first puts forward. Complain should undertake with written form, expatiatory complain incident and property, appeal to beg, complain person full name and contact method. Must have source. Generally speaking, oral form or faceless complain the silver-colored meeting that keep watch disadvantageous accept.

2, when processing is complained, the silver-colored meeting that keep watch keeps secret absolutely to all complaining, to concerned bank insurance discloses among them detail in the process that can complain in processing only.

3, receive written after complaining, the silver-colored meeting that keep watch is met complain transmit to be sure to handle about the bank, ask the bank is safe and rapid investigation and immediate response complain a person. If complain incident great, the silver-colored meeting that keep watch also can ask the bank is sure to make detailed explanation and response processing case to complaining incident. Some are likely also the silver-colored meeting that keep watch can undertake field survey directly, if have,violate badly compasses the behavior that violate discipline, the silver-colored meeting that keep watch can give party punishment directly.

4, the silver-colored meeting that keep watch won't intervene bank of those drag in is sure to serve to collect fees or invest the respect such as expression to be complained run-of-milly directly commonly, but can urge a bank rapid thorough is checked reach solve a client to complain. Complaining what the person should be clear about is silver protects inspect to be able to have no right to rule complain command bank is contented complain person requirement, cannot dictate especially bank to complain a person to make compensation.

10, is silver-colored inspect met 12378 complain skill?

1, insurance consumer is dialed 12378 undertake complaining;

2, management department of complaint handling job is received register, full name of incoming telegram person, report item, appeal to beg wait for information to type 12378 systems, undertake preliminary examine;

3, 15 days since the day that receives incoming telegram information in, inform complain a person to whether be accepted;

4, feedback the result of examine and verify to complain a person, keeping watch inside meeting duty limits complain item, turn receive other department processing, inform complain a person;

5, those who accord with a condition, begin investigation to verify complained condition, dog feedback;

6, since accepted day processing is made decide inside 60 days, the case is complex, can lengthen. Written to the meeting keeping watch of delay inform complain person delay reason.

7, after making a decision, inform complain a person