因为企业要通过人来完成工作,人与人之间的相互关系、团体间的相互关系将会影响到
任何一种变革,影响项目的改进甚至整个企业的发展。现在,我们来看一下人在企业成功
过
程中所起的重要作用。
企业变化需要人的变化
在最简单、最直观的情形下,当外部环境和企业结构发生变化时,人们必须学会在工作中执行新的任务,同时担负起新的责任和义务。若想成功实现新任务,就得掌握新的技能或专业知识。根据企业制度、管理团队、工作合作和沟通交流的不同需要,员工需要以形式迥异的方式协同工作。很明显,新的企业环境和任务需要员工具备新的技能,需要与其他人有协同工作的新方式。
企业系统出现问题要求每个人都进行变革
当组织结构不能使任务顺利完成时,人们就不可能有效地开展工作;同样,当任务不适合新变化的市场时,人们在工作中就不会一帆风顺。
有时确实是人或内部环境不适合当前的任务,人们能感觉到相互冲突的拉力和压力。一个一盘散沙似的企业的压力会开始影响人们的士气和感情,接着企业内部就会出现冲突。这时,仅仅有人的介入并不能解决问题;或许,企业系统本身需要重新联合,使得人们之间的压力得以消除。
但在大多数情况下,企业重新联合使人们感到无所适从,大家会感到压力越来越大,但是却经常找不到错在何处,只是知道肯定有地方不对劲。
整个企业系统的问题常常体现于某个人的职责范围内,所以常会被认为是某个人或团队出现了问题。其实,系统问题是由许多人经过长时间权衡而作出的决定导致的。其最棘手的问题是,它不是存在于某个人或某个部门的职责范围内。
为解决企业系统问题,公司各部门在任一不同的工作环节,就必须意识到整个系统转变的必要性,而且解决方案必须在各部门和个人那儿都得以推行。如果不变革,人的问题也就不可能得到解决。
以人为中心的功能失调
有时并不是整个企业系统的问题,也可能是某部门或某一个人的工作出现了功能失调。当企业中的关键员工出现了问题(如嗜酒成性、家庭面临危机等)时,同样会导致企业亏损甚至破产。若不能及时解决这个问题,个人方面的功能失调就可能被扩大。这种以个人问题而导致的企业问题若不能得到及时解决,很可能会影响整个团体的规划。
任何一名员工都是工作团体不可或缺的组成部分,团队整体的专业技术即便再出色,也要求人们具有一定与人沟通的能力。比如说,一个颇有才干的领导对下属傲慢粗鲁,他的下属即便是技艺一个比一个高超,但拒绝为该领导工作,领导再能干也无济于事,企业同样也不会见效益,更谈不上挖掘企业的潜力。
当人出现了问题时,活力企业就必须具备解决问题的能力,因为这些问题如果得不到及时解决,最终将会影响到企业其他层面的因素。人与人之间的工作关系或团队活力的功能失调会影响到工作的质量及公司的士气,并最终影响到向顾客提供的产品。因为企业是一个系统,任何一个领域的功能失调都会最终影响到其他的方面。
Because the enterprise wants to complete the work through the person, the correlation between person and person, correlation between the organization will be affected
Any one kind changes, affect the improves whole even industry development of the project. Now, one servent succeeds in the enterprise in light of us
Over-
The main effect since the place in Cheng.
Company change needs the person's change
Below the the simplest, most intuitionistic case, when external environment and company structure produce change, people must learn to carry out new job in the job, load a new duty and obligation at the same time. If want to realize new job successfully, have to master new mastery of a skill or technique or professional knowledge. According to company system, management group, job cooperates and communicate the different need of communication, employee need works in coordination with the means with disparate form. Apparent, new business environment and task need employee have new mastery of a skill or technique, need and someone else have the new way that works in coordination.
Company system occurrence issue asks everybody undertakes changing
When constituent structure cannot make the task is finished smoothly, people begins the work effectively impossibly; Same, when the task does not fit the market of new change, people is in the job won't plain sailing.
It is person or in-house environment do not suit current job really sometimes, people can feel the pulling force of mutual conflict and pressure. The pressure of the enterprise can begin to affect the morale of people and feeling like an in a state of disunity, then enterprise interior can appear conflict. At this moment, of mere somebody intervene can not solve a problem; Probably, company system itself needs to be combined afresh, make the pressure between people is able to eliminate.
But fall in most circumstance, the enterprise makes people feels not know what to do jointly afresh, everybody can feel pressure is greater and greater, but often cannot find a fault to be in where however, just know to have a place for certain incorrect interest.
Inside the duty range that the problem of whole industry system often reflects Yu Mou's individual, so regular meeting is considered as a certain person or the group appeared problem. Actually, systematic issue is pass by a lot of people long balance and the decision that make brings about. Its most the a Gordian knot is, it is not consist in inside a certain person or the duty limits of a certain branch.
To solve company system problem, the work segment that company departmental door differs in either, with respect to the necessity that must realize whole system transforms, and the solution must be mixed in departmental door individual there be able to carry out. If do not change, the person's problem gets impossibly also settlement.
The function that is a center with the person is maladjusted
Not be the problem of whole industry system sometimes, the job that also may be some branch or some individual appeared the function is maladjusted. When the enterprise medium pivotal personnel appeared problem (by nature of the wine that be like be addicted to, family is faced with the crisis to wait) when, same meeting brings about company loss to go bankrupt even. If cannot solve this problem in time, the function of individual respect is maladjusted be enlarged possibly. If this kind of industry problem that causes with individual problem cannot get be settlemented in time, probable meeting affects the program of whole group.
An any employee are the component with working indispensable group, the professional technology even if of group whole is again outstanding, also ask people has the capacity that communicates with the person certainly. E.g. , a leader that has ability quite is proud to subordinate cloddish, his subordinate even if is craft compares excellent, but reject to head the work for this, the leader is again able also of no help, the enterprise also does not interview benefit likewise, more do not talk to go up the latent capacity that digs an enterprise.
Appeared when the person when the problem, energy company must have the capacity that solves a problem, if cannot get,solve in time because of these problems, will affect a business finally the element of other level. The quality that the job between person and person concerns or maladjusted meeting affects the function of group vigor to work and company taxi are angry, affect the product that offers to the client finally. Because the enterprise is a system, maladjusted metropolis affects the function of any domain finally other sides.